What is “Your Rights & Responsibilities When You Move” Booklet all about?
Your household goods carrier, Columbine Moving & Storage or any legitimate mover or broker, will provide you with “Your Rights & Responsibilities When You Move” booklet at the time of your in home interstate move estimate. The Federal Motor Carrier Safety Administration (FMCSA) has designed this booklet to help consumers (shippers) understand their rights and responsibilities. It is important that you understand the terms and conditions of the Bill of Lading or moving contract and other terms that you may encounter in the moving business and this booklet will answer your questions.
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