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What is and Why Do a “Shuttle”?

“Shuttle” per the dictionary means “to travel back & forth frequently”.  In the moving and storage business a shuttle occurs when the over the road truck, which is typically 70 to 80 feet long, cannot park within a reasonable distance of the loading/delivery address. This distance is 75 feet or less. When a shuttle is required at origin, the booking agent will include it in the cost of the move.  When a shuttle is required at destination, there is no charge for this service depending on the moving contract.  At origin, the over the road driver will park his truck as close to the pickup address that is a reasonable distance and safe.  The origin agent typically furnishes the smaller truck and a two man crew to help load the items out of the origin residence onto the smaller truck.  The smaller truck will than transport the goods to the over the road van.  The driver and his crew of the over the road van will than transfer the household goods from the smaller truck to the over the road van.  Depending upon the size of the shipment, this process could take several trips with the small truck.  At destination, the process is reversed if there is a need for a shuttle.

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